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Solution 2: Check bulk or junk email folders.
Search your junk or bulk email folders for the email from Express Publishing. Sometimes, these folders are automatically set up for you by the mail administrator or mail program. For more information, check with your mail administrator.
Solution 3: Turn off spam blockers.
Antispam software that uses autoresponse or challenge methods to block unwanted email can block emails from Express Publishing. Express Publishing's email system doesn't work with these methods of blocking spam. Temporarily disable the software and wait for the email to arrive.
Solution 4: Wait for the email to arrive.
Most email delays are resolved within 24 hours.